Privacy Policy


This Privacy Policy was last updated on August 26, 2013.

Our Policy: Welcome to the web site (the “Site”) of DeskConnect LLC. (“DeskConnect”, “we”, “us” and/or “our”). This Site is operated by DeskConnect and has been created to provide information about our company and its data transfer services (the “Services”) to our users (“you”, “your”). This Privacy Policy sets forth DeskConnect’s policy with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from Site visitors and users of the Services.

Information We Collect: When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:

In operating this Site, we may also use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features.

Our Use of Your Personal Data and Other Information: DeskConnect uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. DeskConnect and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Services. DeskConnect and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. Note however that as user of the Services you cannot opt-out of some administrative communications that are reasonably necessary to the Services, such as billing or service notifications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

If DeskConnect intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.

Our Disclosure of Your Personal Data and Other Information: DeskConnect is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Your Choices: You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.

Exclusions: This Privacy Policy does not apply to any Personal Data collected by DeskConnect other than Personal Data collected through the Site and Services. This Privacy Policy shall not apply to any unsolicited information you provide to DeskConnect through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and DeskConnect shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.

Children: DeskConnect does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site or the DeskConnect Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site or DeskConnect Service without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to DeskConnect through this Site, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Websites: This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by DeskConnect (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that DeskConnect endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Security: DeskConnect takes reasonable steps to protect the Personal Data provided via the Site and Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.

Other Terms and Conditions: Your access to and use of this Site and the DeskConnect Services is subject to the Terms of Service.

Changes to DeskConnect's Privacy Policy: The Site, Services, and our business may change from time to time. As a result, at times it may be necessary for DeskConnect to make changes to this Privacy Policy. DeskConnect reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site and Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting DeskConnect: To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this Site or Services.

Please also feel free to contact us if you have any questions about DeskConnect’s Privacy Policy or the information practices of this Site and Services.

You may contact us via email at support at deskconnect.com.